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  2. Using the chargers

How do I find the ID for the charger I'm using

The charger ID is displayed in slightly different locations depending on what charger your are using. Use the diagrams below to find yours...

Kempower (up to 150kW)

Kempower charger IDYou can find the Charger ID location on the touch screen home panel on either the left or right side depending on what connector you have chosen shown by the red arrow above. 

Raption 150 (up to 150kW)

raption 150 charger IDYou can find the Charger ID location at the top of the charger shown by the red arrow above. 

Raption 50 (up to 50kW)

charger ID raption 150You can find the Charger ID location at the top of the charger shown by the red arrow above. 

Evolve (up to 22kW)

evolve charger idYou can find the Charger ID location at the top of the charger shown by the red arrow above. 

 

If you have any issues stopping a charge session or unplugging, you can call our friendly 24/7 Customer Helpline on 0800 917 3208.